Charlie’s story

27 July 2022

Eighteen-year-old Charlie* moved into a youth shelter after he was kicked out of his family home.

Charlie is transgender and found it hard to live with his parents who didn’t understand his transgender journey. The youth shelter referred him to the Skillsets for Successful Tenancies – Dollars and Sense training, to help him gain the skills to live in a place of his own.

“I learnt how to clean the house and that it’s my responsibility to keep the place looking good. I can make the house my own space,” Charlie said.

After completing the course, Charlie requested support to manage his tenancy. He was assigned case manager Nat from InCommunity.

“Our service exists to assist those who are homeless or at risk of homelessness and we seek to break the cycle. That’s why we continue to support clients, particularly young people, once they are housed to help them maintain their tenancy,” Nat said.

“My role is to empower him to make good choices until the first inspection. I help Charlie problem solve. I also give Charlie advice and direction.

“As Charlie has flatmates, I have also taught him how to negotiate with new people coming into the house.”

You can also find out more by completing our free Tenancy Skills course. Enrol here.

Article Courtesy of Department of Communities, Housing and Digital Economy.