Tenancy Skills Institute Terms of use


The Terms of Use and Disclaimer outlines the rules and regulations for the use of Tenancy Skills Institute’s website, located at https://www.tenancyskills.com.au.

Any copy of information or images from this website must be for personal, non-commercial use only, and must credit us as the source of the information.

Permission to use information and images on this website should be sought by emailing info@tenancyskills.com.au. You must not use information or materials from this website for commercial purposes without our permission.

Information on this website is for information purposes only. Tenancy Skills Institute (TSI) does not provide legal advice or advocacy. For support in this area contact the Residential Tenancies Authority or Tenants Queensland.


We employ the use of cookies. By accessing Tenancy Skills Institute, you agreed to use cookies in agreement with the Tenancy Skills Institute’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Tenancy Skills Institute and/or its licensors own the intellectual property rights for all material on Tenancy Skills Institute. All intellectual property rights are reserved. You may access this from Tenancy Skills Institute for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • republish material from Tenancy Skills Institute
  • sell, rent or sub-license material from Tenancy Skills Institute
  • reproduce, duplicate or copy material from Tenancy Skills Institute
  • redistribute content from Tenancy Skills Institute

This Agreement shall begin on the date hereof.

We are not liable for the results of any action you take based on the information on this website.

Every reasonable effort has been taken by Tenancy Skills Institute to ensure that the information provided is accurate, but no responsibility can be taken for errors or omissions. Links to other related sites do not constitute a recommendation or endorsement of the service or information.

Social media and forums

The purpose of our social media engagement is to provide helpful information and educate people on their rental journey.

We value authentic and genuine participation in our online communities.

We encourage conversation and request that you do this respectfully.

We encourage you to share your insights, your experiences and the resources you have found useful. Content determined to be inappropriate, offensive, in poor taste, or otherwise contrary to the purposes of our communities will be deleted.

Bullying, trolling, or abuse will not be tolerated. No warnings will be given, comments of this nature will be deleted and people engaging in this behaviour will be blocked. This includes defamatory comments.

Promotion of products for commercial gain or business promotion is not appropriate in our online communities. These posts will be deleted. If it occurs more than once, the person or page will be blocked.

What you can expect from us

We will share credible and useful information, education and resources. Our social media sites and office will be monitored during business hours. We aim to respond to questions and comments (where relevant) within 24 business hours.