Tenancy Skills Institute

About Us


Australia’s first and only Tenancy Skills Institute educates people at-risk of homelessness to prepare for, find and then maintain a positive residential tenancy.

In early 2017, InCommunity Inc. committed to developing a training package for tenants that would address this issue and create a new wave of tenants – people who were not only aware of their rights and responsibilities, but who could also effectively communicate with their landlords, clean properly and manage their finances.


Australia’s first and only Tenancy Skills Institute educates people at-risk of homelessness to prepare for, find and then maintain a positive residential tenancy.

We researched existing training programs around the world when designing the Tenancy Skills Training Program, and could not find another program that:

  • Focuses on the needs identified by the Real Estate Industry
  • Incorporates the level of home care, cleaning and maintenance skills training
  • Delivers a wrap around response to identified needs of tenants, real estates and housing providers

The Tenancy Skills Institute program is a competency based training package delivered over a minimum of ten (10) hours face to face time, covering the following key skillsets: Communication, Rights and Responsibilities, Maintaining and Cleaning a Property, Finances and Budgeting.

 

Our parent organisation InCommunity Inc. has been supporting people experiencing homelessness since 1982. During this time, we’ve supported thousands of young people and families in their journey out of the homelessness system. With a mission to inspire and support individuals and communities to become more self-reliant and resilient and the aim to “inspire people to believe that they can”, we believe the Tenancy Skills Institute supports all students to become one of the best tenants in Australia.

 

“We want to create better rental outcomes, when we achieve this everybody wins.”

Positive outcomes have been seen with every previous student learning sufficient skills to find, secure and maintain a residential tenancy.

Of our first 100 graduates, 70% had either moved from homelessness to secure housing or had sustained a previously ‘at risk’ tenancy. Over 80% of these graduates are now living in private rental market housing, and are equipped with the skills to sustain tenancies long term. With over 200 students having now trained with the Tenancy Skills Institute, the impact is growing

Through our program, our team are helping reduce the rate of homelessness in Australia.

Enquire about training

We work with real estate agents, property managers, schools, community groups and more!