The Tenancy Skills Institute was developed in response to an identified need within our community. Property managers and agents told us they were increasingly working with tenants who do not have the basic level of skills required to sustain a tenancy. Many potential tenants do not even get a chance to prove themselves, because their application is not considered strong. This is even worse in areas with low vacancy rates.
In early 2017, InCommunity Inc. our parent organisation, committed to developing a training package for tenants that would address this issue and create a new wave of tenants – people who were not only aware of their rights and responsibilities, but who could also effectively communicate with their landlords, clean properly and manage their finances.
The Tenancy Skills Institute aims to create ‘Tenants of Choice’. Graduates from the program have proven competency in the skillsets identified by property managers and agents. This will give them a competitive advantage when applying for properties.
We researched existing training programs around the world when designing the the course, and could not find another program that:
The Tenancy Skills Institute program is a competency based training package delivered over a minimum of ten (10) hours face to face time. The course covers the following key skillsets: